Go to content
Photo: Julia Kivelä / Visit Finland

Case 1. Finland – Salla

Tourism in the middle of nowhere

Introduction

Salla, located in the eastern parts of Finnish Lapland, is a vast and sparsely populated municipality. With approximately 3300 residents scattered across an area of 5,873 square kilometers, Salla is characterized by its remote geography, wilderness, and a landscape dominated by boreal forests, wetlands, and hilly terrain. The Arctic Circle cuts across the southern parts of Salla and the municipality experiences a subarctic climate, with long, cold winters and short, mild summers, shaping both the natural and cultural environment. Roughly half of the population resides in the parish of Salla, while the rest of the population is spread relatively evenly across 30 small villages. While long distances pose challenges with accessibility, tourism has emerged as a crucial economic sector, supporting local employment and vitality. As the jocular slogan “Salla – in the middle of nowhere” insinuates, remoteness is a local asset, appealing to those who seek wilderness and tranquil experiences away from the crowds.
As a case, Salla exemplifies how a small, remote municipality has fostered tourism by prioritizing controlled growth, community engagement, and natural preservation. Highlighting the social dimension of sustainability, this case study examines the policy frameworks, local strategies, and concrete efforts towards developing the tourism industry. Further, the case study discusses the opportunities, challenges, benefits and trade-offs associated with tourism. By drawing on Salla's experiences the case study concludes with recommendations for strengthening governance structures to help promote socially responsible tourism and support local communities.

Background

Tourism is a major economic driver in the Lapland region, and its impact on employment and local economies is profound. The sector is described as one of the three pillars of the regional economy, alongside mining and forestry. The region has seen rapid international tourism growth since the early 2000s, supported by concerted efforts by regional bodies to develop tourism strategies that capitalize on the area's unique natural and cultural assets (Interviewee 1, 2024). Tourism has been particularly effective in creating jobs in areas where other economic opportunities are limited. This is especially important in Lapland, where population decline and an aging demographic are significant challenges. In this context, tourism has provided a lifeline for rural communities, offering employment opportunities that help keep young people in the region, while attracting workers from other areas. However, this growth has also led to over-tourism in certain areas. Rapid increase in visitors, foreign investments, and the expansion of services such as Airbnb, has led to political tensions, conflicts and even protests from locals (Interviewee 1 & Interviewee 2, 2024).
In contrast, Salla has experienced more controlled growth, and tourism has largely been welcomed by the local community (Interviewee 2, 2024). While visitor numbers are notably lower than in the most popular Lapland destinations (see fig. 1) the tourism industry has seen significant growth over the last decade. This upward trend was, however, disrupted by the Covid-19 pandemic. Although an increase in domestic travellers compensated for the drop in foreign tourists during the pandemic, the direct tourism revenue and tourism employment fell compared to the pre-pandemic years. In 2021, the direct tourism revenue in Salla was €9.3 million (compared to €11.9 million in 2019), and direct tourism employment stood at 65 person-years (compared to 96 person-years in 2019) (Visit Salla, 2024). Facing these challenges, strategic efforts by the municipality and industry stakeholders have led to a recovery in visitor numbers. As visitor numbers are expected to grow, ensuring sustainable practices remains highly pertinent.
Figure 1: Development of registered overnight stays in the Lapland region 2019–2023. Blue bars represent domestic visitors, green bars represent foreign visitors. The observed dips in foreign visitors for 2020-2021 illustrate the impact of the COVID-19. Chart based on data from: Visit Finland, Rudolf statistical database.

The socio-economic context of Salla

Salla’s early inhabitants were the Sámi people, whose traditions and subsistence practices — such as reindeer herding and fishing — have played a foundational role in the region's identity. Over time, Finnish settlers integrated in Salla, becoming the dominant demographic group. While some Forest Sámi families remain, Salla is no longer part of the official Sámi homeland. The relatively small Sámi population in Salla reduces the visibility of Sámi culture and its susceptibility to exotification — a pressing concern in other regions of Lapland.
In the 20th century Salla was deeply affected by World War II, as the region became a battleground during the Winter War (1939–1940) and Continuation War (1941–1944). The war led to significant losses as nearly half of the territory was forfeited to the Soviet Union and entire communities were displaced. Wartime history remains an important cultural marker, which has been incorporated in tourism offerings, such as the Museum of War and Reconstruction, several war memorials and historical sites scattered across the municipality. While the natural landscapes and wilderness are the main draw for tourists, there is continuous effort to incorporate local narratives and history into service offerings, inviting tourists to explore the events that have shaped the identity of Salla (Interviewee 2, 2024). 
Today, the relatively small population of Salla reflects a tightly knit community with strong connections between individuals (Interviewee 2, 2024). The population is aging, as in many rural parts of Finland, with younger generations increasingly moving to urban areas for education and employment. Tourism has helped retain younger residents by creating employment opportunities in accommodation, guiding, and activity services. However, visitor numbers to Salla, like Lapland in general, peak during winter months, with lower activity during summer and mid-seasons. These seasonal fluctuations lead to job instability, with many residents relying on temporary employment that forces some to seek work elsewhere during the off-season (Interviewee 2, 2024). 
The tourism offering is closely linked to the values of the local community, which centres around closeness to nature and tradition. Many residents engage in activities like fishing, reindeer herding, hunting, foraging, and handicrafts – and with increasing interest in authentic experiences in the tourism industry, Salla has leveraged these traditions in its offerings. In turn, this demand contributes to the preservation of cultural practices and traditional livelihoods. However, commercializing local culture to meet tourists' demands also raises questions about the authenticity and long-term sustainability of traditional practices, especially in the event of a rapid expansion of tourism (Interviewee 2, 2024). In Salla, the municipality and industry actors are, however, highly conscious of the potential risks and consequences of high visitor numbers. As noted by a municipal representative, a more prudent approach to growth is preferred: “We want to grow, but we want it to be controlled growth. We aren’t aiming for massive luxury hotels but rather want to keep it cozy, reasonably small, and responsible going forward.” (Interviewee 2, 2024).

Tourism governance structure in Salla

Salla's governance of the tourism sector is characterized by a collaborative approach that integrates national policy frameworks, regional strategies, local initiatives and stakeholder collaboration. 
At the national level the overarching goals for tourism are outlined in Finland’s Tourism Strategy 2022-2028 (Ministry of Economic Affairs and Employment, 2022). The strategy emphasizes environmental conservation, community involvement, and leveraging Finland’s natural and cultural assets as competitive advantages. Operating within this broader strategy is the Sustainable Travel Finland (STF) program, which provides tools and certifications for destinations and businesses to implement sustainable practices. The STF program offers a seven-step development path that includes commitment, capacity building, certification, sustainability communication, sustainability indicators, development planning, and verification. Participants who complete the program and meet a set of criteria are eligible for the Sustainable Travel Finland label. In 2024, Salla became the sixth area in Finland to receive the STF destination label. As the destination label requires that at least 51% of its tourism businesses adopt certified sustainable practices, the label demonstrates the coordinated efforts and broad commitment to sustainable tourism in Salla.
At the regional level, tourism development is overseen by the Regional Council of Lapland (Lapin Liitto), which also supports the sector through funding, infrastructure projects, and marketing efforts. Overarching goals and strategic priorities for tourism are outlined in the Lapland Agreement (“Lappi Sopimus”) (Regional Council of Lapland, 2022), and the Smart Specialization Strategy for 2023-2027 (Regional Council of Lapland, 2023). These plans are further supplemented by specific tourism strategies that provide more detailed guidance on how to achieve the region's tourism goals. The latest regional tourism strategy for 2020-2023 places a strong emphasis on developing year-round tourism, improving accessibility, and developing authentic cultural experiences (Regional Council of Lapland, 2020).
A new tourism strategy for the region is currently underway, which aims to ensure a balance between growth and sustainability. As a representative from the Regional Council observed, the governance of the tourism sector in Lapland has experienced a notable shift from growth-driven strategies towards sustainable management, responding to concerns about over-tourism, the pressure on local communities and the region's vulnerable Arctic ecosystem (Interviewee 1, 2024). Therefore, upcoming strategies are set to focus increasingly more on the dimensions of environmental and social sustainability.
On the local level, the municipality of Salla is responsible for tourism strategies, project management, and advocacy. The municipality actively engages stakeholders, with tourism governance coordinated through the Travelling in Salla Association (Matkalla Sallaan ry), a membership-based organization representing 35 local businesses and stakeholders. Together with the association, the municipality has outlined its goals and objectives in the Strategy for Sustainable Tourism 2020-2025 (Kestävän matkailun strategia), and the more recent Development Plan for Tourism (Salla 2030 kehittämissuunnitelma) (Municipality of Salla, 2024). These strategies underscore the importance of maintaining Salla’s identity as a small, wilderness destination while enhancing the quality of life for residents. 
To support the sustainable growth, diversification of the local economy is a priority, with a focus on supporting small and medium-sized enterprises (SMEs) and encouraging entrepreneurship. A major focus of current strategies in the region and in Salla is also the promotion of year-round tourism. Domestic travellers remain the largest visitor group year-round but in winter there are also significant numbers of international travellers. By expanding the tourism season, Salla can create more stable employment opportunities, reduce the environmental pressure on peak season destinations, and spread the economic benefits of tourism more evenly across the year. The strategies also take note of diversifying and targeting markets across multiple countries, to ensure that if tourism from one country slows down the local industry will not collapse.

Discussion

The governance of tourism in Salla is characterized by a highly collaborative approach that includes the municipality, the tourism association, local businesses, and the wider community. The tourism association plays a key role in implementing strategies, but as it is largely funded by the municipality, occasional challenges arise concerning the division of responsibilities (Interviewee 2, 2024). While communication between stakeholders is generally open and productive, there are moments when internal communication gaps exist. For instance, strategic initiatives risk stagnating due to unclear delegation of responsibilities, leading to inefficiencies in follow-through. 
One of Salla’s governance strengths is its approachable and engaged local leadership. The municipal administration is considered tourism-positive and actively supports sustainable tourism development. Local leaders, including the mayor, maintain direct interactions with the community, fostering a sense of transparency and accessibility. Regular events allow residents to voice their concerns, and local stakeholders are actively included in decision-making processes. As noted by a representative from the municipality, broad participation has been key to the progress: “Including all stakeholders and the local population, definitely puts pressure on decision-makers. When there are many stakeholders involved in common strategies and initiatives, joint efforts can really drive change” (Interviewee 2, 2024).
Despite broad community support, tourism funding allocation can sometimes cause tensions, with some residents questioning whether too many municipal resources are directed towards tourism instead of local welfare. In response, governance bodies strive to maintain an open dialogue about how decisions are made and how tourism can deliver economic benefits to the area (Interviewee 2, 2024). For instance, biannual events organized by the tourism association provide a platform for discussion and engagement, with the goal of ensuring that local voices remain central in shaping the tourism sector. 
The general support for the tourism industry in Salla is tied to the economic benefits that it provides to the community. Tourism creates job opportunities, with one in four private-sector employees deriving their income from the industry. Unlike in some tourism hotspots, economic benefits in Salla largely stay within the local community due to the predominance of locally owned businesses, and there is little concern about revenue flowing outside the region (Interviewee 2, 2024). As mentioned, year-round employment remains a challenge, as much of the work is seasonal. To this end, the strategies emphasize continued diversification of tourism offerings and workforce development to help retain workers.
The economic benefits also extend beyond direct tourism businesses, helping to sustain shops, restaurants, cultural venues, and sports facilities, contributing to the vitality of the local community. Further, the economic impact of tourism also extends to indirect beneficiaries such as transportation providers and construction companies. Infrastructure investments, such as new accommodations, create demand for local construction and maintenance services, further strengthening the regional economy. 
To date, sustainable tourism in Salla has been most closely linked to ecological responsibility and environmental stewardship. Environmental strain from tourism, such as waste generation and trail overuse, indirectly affects the community's well-being by impacting the pristine nature that forms the foundation of Salla's identity. To mitigate these challenges, several commitments and measures have been made, reflecting a view of shared responsibility among actors in the tourism industry. These commitments are highlighted in an environmental promise that has been developed by stakeholders in the tourism sector (see text box below).
The Salla environmental promise
The people working in tourism in Salla have prepared an environmental promise that ensures a genuine and natural experience for guests in Salla:
We promise to live with pride in Salla like our mothers and grandfathers, with respect for nature and history, and we will welcome you as a part of this.
We protect our pure nature so that both we the people of Salla and our guests can breathe the cleanest air in the world. We take care of our mutual climate. It is a matter of honour for us to take good care of our animals. We offer experiences in the local nature.
We prefer local products and we offer local food and expertise. What we offer is clean, traditional, and local. We commit ourselves to responsible procurement and practices.
The people from Salla are as good as their word – together, we take good care of people and the environment.
A concrete example of environmental protection is the Salla Nature Compensation Campaign – a collaborative initiative between the Finnish Natural Heritage Foundation (Luonnonperintösäätiö) and Salla's tourism sector, launched in February 2023. Its primary goal is to purchase, protect, and restore a diverse 33-hectare forest area along the Oulankajoki River in Southern Salla. Through the initiative people can donate to different types of habitats – such as bogs or forests – providing a tangible method for offsetting the ecological footprint of tourism. While the campaign primarily seeks to raise funds, it also organizes annual restoration events, inviting community members and visitors to engage directly in conservation efforts. As such, the initiative is also considered a means to bridge environmental and social dimensions of sustainability: “The campaign involves local people coming together to work for the environment and our collective well-being. In that way it also a promotes social sustainability.” (Interviewee 2, 2024).

Conclusion and recommendations

This case study highlights how Salla has successfully maintained local ownership and minimized negative impacts while benefiting from Lapland’s increasing popularity as a travel destination. By leveraging the areas remoteness, and embedding local values and traditions in its offerings, Salla has been able to foster a growing tourism industry that supports the community. Looking ahead, the development of a sustainable tourism sector in Salla hinges on growth that will strengthen the robustness and positive impacts of the sector, while ensuring that tourism does not surpass the capacity of the local community and the natural environment. Based on the learnings from Salla, key take-aways for supporting socially sustainable tourism are:
  • Leverage small and remote as strengths: Smaller and remote destinations can benefit from close stakeholder collaboration, built on trust and connections between individuals in the community. Fostering community values and welcoming local participation can strengthen a sense of shared responsibility and joint commitment to sustainability.
  • Include locals and preserve authenticity: Emphasizing local history, livelihoods, and cultural identity can enhance the visitor experience while maintaining the integrity of local traditions. In Salla, most tourist guides are locals or people with roots in Salla, who know the history and culture of the region. 
  • Manage growth strategically: Ensuring controlled, gradual growth helps prevent the negative impacts of over-tourism and maintains a balance between tourism and local well-being. Supporting small-scale initiatives and natural preservation over large-scale infrastructures (such as big resorts) fosters ownership and delivers local benefits.
  • Strengthen coordination and certification: Participation in sustainability programs and seeking accreditations (such as the STF-label), can provide structured guidance and credibility for responsible tourism, while aligning efforts and knowledge among stakeholders. These programs often include indicators and assessments tools, which can contribute to accountability and help support decision-making.