Cases from the region: Sullom Voe Master Plan, Shetland Islands
The Sullom Voe Master Plan demonstrates how structured, iterative engagement supports adaptive planning. When declining tanker movements at Sullom Voe Harbour prompted Shetland Islands Council to reconsider the harbour's future use, they implemented a two-phase public engagement process that allowed decisions to emerge gradually rather than all at once.
The process began with face-to-face meetings and four public community events to gather initial views and map community features. Feedback from this phase indicated widespread support for exploring new uses, shaping the direction of subsequent planning. The team then categorised mapped data based on legal protections, creating Potential Development Zones. These zones were presented during a second round of public engagement, in which further feedback was incorporated into the final version.
This stepping-stone approach made it visible how competing objectives were balanced and created predictable channels for input. Dedicated meetings with fisheries ensured that their knowledge informed decisions, with data ownership residing with fishers themselves. They controlled how data was used, agreed on appropriate levels of detail and could withdraw consent if needed. Different mapping approaches were adapted for each stakeholder segment to reflect their distinct practices.
This case illustrates how accessibility and transparency are maintained through physical engagement alongside digital tools. While digital platforms enabled spatial mapping and visualisation, face-to-face meetings ensured stakeholders could shape outcomes as the plan evolved, rather than simply responding to predetermined proposals.
More detailed descriptions of this case study are available in the forthcoming workshop report, to be published spring 2026.