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Images: Nico Benedict; Maxym Pozniak / Unsplash

Challenges and areas for improvement

Challenges at the regional level

The primary challenges to civil preparedness at the Lviv regional level stem mainly from the following:
1. Resource constraints and uneven distribution. Local communities often lack the funds to build shelters, purchase generators or stockpile water and fuel, which leaves them vulnerable to widespread attacks on energy infrastructure and prolonged power outages.
2. Limited mobile or internet coverage hinders communication with the population. In practice, this means that residents do not always receive instructions promptly.
3. Coordination between authorities, civil society groups and volunteers. At the regional level, the absence of a central authority that can manage and coordinate efforts leads to duplicated functions and wasted time during crisis conditions.
4. Social and educational services are overburdened, requiring additional resources and specialists. The social dimension also presents challenges: communities must support local residents while also integrating large numbers of internally displaced persons.
5. Limited human resources. There is often a shortage of personnel on the ground who are trained in emergency response measures, and public training can be inconsistent.
6. There is a lack of psychological assistance specialists, which negatively affects the quality of psychosocial support for the civilian population.
7. Low or insufficient digital literacy among parts of the population and weak data-protection measures increase the risk of cyberattacks on municipal systems. In addition, regional authorities regularly have to deal with cyber threats.

Specific challenges for Lviv as a humanitarian hub

The main civil preparedness challenges for Lviv and the surrounding region stem from the fact that it is both geographically distant from the frontline and serves as a key humanitarian hub. 
1. Since the start of the war, the region has hosted hundreds of thousands of internally displaced persons. This has strained housing, social and educational infrastructures, as communities have had to simultaneously meet the basic needs of both local residents and newcomers.
2. One challenge has involved the delivery of shelters and civil protection systems. An interactive map was created showing every shelter in Lviv. However, many of them are in poor condition or do not meet the standards for long-term occupancy. In rural areas, the situation is even more acute: shelters are either non-existent or lack access to water, heat and sanitation.
3. Ensuring energy resilience. Prolonged attacks on Ukraine’s power grid have caused extended power outages in Lviv and the surrounding region. Although “Invincibility Points” equipped with generators were established, they proved insufficient – especially in remote areas with limited backup power sources.
4. The healthcare sector represents another critical challenge. Lviv became a medical hub for all of Western Ukraine, as the wounded and critically ill from the frontline zones were evacuated here. This required increased bed capacity and the formation of mobile teams, which put a strain on doctors and led to a shortage of psychologists who could support the civilian population.
5. Regarding education, the region faced a dual challenge: providing shelter in schools and simultaneously integrating large numbers of children from IDP families. This created a need for additional classrooms, teachers and inclusivity programmes.
6. Another equally important challenge involves coordinating the efforts of the municipality, regional authorities, volunteers and international agencies. Excessive workloads impede efficient communication and result in duplicated efforts or decision-making delays.
In summary, the key challenges for civil preparedness in Lviv and the surrounding region include an overburdened social and humanitarian infrastructure due to the influx of IDPs, a shortage of modern shelters, limited energy sustainability, staff shortages in the medical and educational sectors, and coordination issues among various stakeholders. Addressing these challenges requires both direct state support and international efforts.

Progress and areas for improvement

Ukraine has developed a robust approach to civil preparedness, but constant improvements are necessary. In this context, the following points should be noted: 
1. Compliance with legislation. Ukraine distinguishes several types of protective structures: stationary, dual-purpose, simplest (basements, cellars), and modular mobile shelters. Regions should ensure pedestrian accessibility (no farther than 100, 300, or 500 metres away, depending on the building density) (90).
2. Shelters and public awareness. Authorities have improved access to shelters and conducted repairs on many of them. The city has standardised shelters in schools, hospitals and ASCs, and ensured that they can be rapidly accessed (≤5 min for students). Regular ongoing funding and training remain essential.
3. Digital services and information preparedness. Platforms like Diia and interactive maps help citizens access services. The Lviv region is scaling Oplich as a regional digital hub for IDPs and residents, which ensures connectivity even during power outages (91).
4. Communications. Emergency messages are available in multiple languages (Ukrainian, English and Polish) to help inform residents, international volunteers and students. Authorities are encouraged to translate civil preparedness documents to increase accessibility.
5. Social support. Mobile social services provide support to rural communities and vulnerable groups, including people with disabilities, the elderly, children and IDPs.
6. Healthcare. Mobile medical teams, telemedicine services and psychological crisis centres are currently being integrated. In Lviv, psychologists are on hand at the Points of Invincibility to ensure support during blackouts and emergencies.
7. Education. In case of danger, participants in the educational process must stay in shelters that comply with established building standards and regulations. Developers are required to ensure the design and construction of such shelters in accordance with current standards and with consideration of new types of threats (for example, the construction of underground schools). Educational programmes for pupils and students should include not only a theoretical component but also provide practical skills for responding to emergency situations.
8. Energy and critical infrastructure. The Invincibility Points provide backup generators, heat and water for critical facilities. Lviv is developing urban solar stations and energy storage units to reduce reliance on the main grid.
9. Cybersecurity. Cybersecurity programmes for civil servants and rapid response teams have been established to safeguard critical digital infrastructure (92,93, 94).
10. Humanitarian and cultural engagement. Working with inspirational figures, celebrities, religious leaders, and theatres and museums enhances psychological support and fosters public dialogue. Incorporating these efforts into regional council programmes helps build community resilience.
Ukraine and the Lviv region show strong civil preparedness, but there is room for improvement. Prioritising funding for shelters and critical infrastructure, expanding communication channels and combining social, healthcare and digital services are essential steps in enhancing community resilience.