Go to content
Source: City of Helsinki, Taru Pajukallio

7. Discussion

Over recent decades, socio-spatial disparities between population groups in many Nordic cities have become more pronounced, manifesting as greater socio-economic and ethnic segregation. This has prompted growing concerns about the societal implications arising from urban segregation and exclusion. The urban policy agendas drawn up in response to such concerns contain a wide range of pertinent policy measures and planning interventions. Against the above backdrop, this study has examined how Nordic governments and cities are both seeking to reduce urban segregation and foster greater social inclusion.
The driving purpose of the report has been to provide a comparative Nordic outlook on relevant policy-making and planning at different territorial levels. Governments in the Nordic region have introduced various national policies and strategies aimed at preventing segregation and increasing social inclusion in cities, while responsibility for policy implementation and planning interventions often rests at the city or neighbourhood level. A particular focus of the study has been to unpack how policy-making and planning roles are allocated across different levels of governance, especially in terms of interactions between the central state and municipalities, and how public sector organisations and other actors work together to tackle urban segregation and foster social inclusion.
In addressing these aims, the report has examined all five Nordic countries and focused in on 13 different Nordic cities. Throughout, four main themes have shaped the analysis, expressed through four overarching research questions, each of which has been addressed in a dedicated chapter (see Table 1 in section 1.1). Below, the research findings arising from these four questions are discussed in turn, followed by some brief final reflections.

7.1 Policies for counteracting segregation and promoting socially mixed and inclusive neighbourhoods

The first of the study’s core themes, addressed in Chapter 3, concerned national policies designed to counteract urban segregation and promote social inclusion. Here, the aim was to set out the relevant national policy landscape in all five Nordic countries and illustrate the kinds of initiatives and tools governments have employed in this regard. The following section sums up the main policy approaches taken in each country, followed by analysis of the similarities and differences apparent in a cross-Nordic comparison.

7.1.1 Nordic national policies targeting and promoting social inclusion in cities

What does the national policy landscape concerning strategies preventing segregation and promoting social inclusion in Nordic cities look like?
A common feature of the policies pursued in the five Nordic countries is that they are being formulated amid a context of growing concerns about societal segregation and inequality. Overall, the findings show that Denmark, Finland, Iceland, Norway and Sweden all share a commitment to fostering cohesive communities and reducing disparities. Nevertheless, the approach taken by each country to achieving these objectives often involve divergent methods and policy frameworks.
Here, the Swedish Government’s 2018 long-term strategy to reduce and counteract segregation stands out due its wide-ranging focus – encompassing factors such as education, the labour market, democracy and civil society, and crime – and holistic view of residential segregation as a complex phenomenon. The strategy framed urban segregation as a relational phenomenon that can only be fully understood in a wider city- or region-wide context, with development in one neighbourhood inevitably impacting that of other residential areas. Building on this, the strategy’s primary focus was on addressing the aspects of segregation that most negatively impeded people's rights, preconditions and possibilities.
The Nordic national policies examined by the study are premised on various closely related concepts, with many focusing – whether explicit or implicit – on broader notions of social sustainability. For instance, Finland’s national policies refer to social sustainability in relation to ensuring equality between people. Here, participation and trust among individuals and other actors are emphasised as preconditions for achieving this. Overall, promoting wellbeing and reducing inequalities are clear priorities, while supporting key services is underlined as something that can reinforce social sustainability, everyday safety and community spirit.
Finnish national policies also highlight the role of urban planning in strengthening inclusion and countering social inequality. Coupled with other targeted actions and measures, thoughtful urban planning can create pleasant, functional, green living environments that contribute to neighbourhood vitality. Another prominent policy area at the national level is housing, especially when it comes to ensuring urban areas feature a mix of housing tenure forms and infill development, thereby helping prevent segregation.
Norway’s national policies have a strong focus on addressing social challenges that are spatially concentrated in certain residential areas. Such policies apply the concept of social sustainability to a variety of issue areas, such as ensuring more equal education and employment opportunities; promoting good living conditions; and creating more integrated local communities.
Norwegian policies and strategies also address the importance of immigration and integration for local development, in parallel with holistic urban planning processes. In the latter respect, considerable emphasis is placed on ensuring a city’s physical design contributes to strengthening social inclusion, with parks, open spaces and other publicly accessible meeting places (e.g. libraries, cultural centres, sports facilities) enjoying particular prominence.
Iceland differs from the other Nordic countries in that issues of segregation and social inclusion have only relatively recently appeared on the policy agenda. The country thus has comparatively few national policies addressing these issues, although some relevant initiatives concerning integration, education and housing have been launched in the past few years. In terms of preventing segregation, however, it is the City of Reykjavík that has been responsible for Iceland’s most notable policies and plans. Creating more socially inclusive, mixed neighbourhoods is a clear priority of the city's masterplan and housing policy. This objective is also supported by the Borgarlína public transport project, while the integration of immigrants is the main focus of Reykjavík’s immigration policy.
The Danish context for segregation-related policies differs significantly from the other Nordic countries. In recent years, the main national policy in this area has been the 2018 ‘Ghetto Strategy’, which seeks to eradicate ‘parallel societies’ through a broad range of policy and planning measures, addressing such issues as housing, integration, education, welfare, crime and punishment, and the transformation of physical living environments in targeted areas. The strategy has proven controversial, largely because it involves the strategic demolition of housing and is designed to change the residential composition of targeted areas, which some regard as planned gentrification.
Another aspect that sets the Ghetto Strategy apart from most other Nordic policies is its emphasis on non-Western immigrants, whom the government wants to prevent from residing in the targeted areas. It is also noteworthy that the Danish strategy barely addresses the issue of employment, whereas many of the other Nordic national policies point to work and employment as key elements in creating less segregated cities.
Generally speaking, the Nordic policies, strategies and plans examined by the study aim to create less segregated cities and more socially mixed neighbourhoods. This objective is premised on the notion of diversity, which according to Fainstein (2014) can refer either to variety in the urban landscape (housing, public spaces and multifunctionality) or to social mix in terms of class, ethnicity and gender. Here, several of the study’s case studies demonstrate a particular focus on using urban planning interventions or tenure mixing policies to achieve greater variation in the built environment and housing stock of neighbourhoods, leading in turn to greater diversity among the area’s population.
It is also noteworthy that many of the national policies examined encompass a number of policy areas related to broader notions of social sustainability. For instance, creating less segregated, more socially inclusive cities and neighbourhoods is an explicit aim of several policies, to be achieved through – among other means – fostering equality between people; promoting participation and trust; and ensuring inclusive services and vibrant community spaces. Numerous policies also stress inclusive spatial planning and improved public services as vital tools for enhancing overall quality of life. Overall, this resonates with the notion of ‘just sustainability’, defined by Agyeman et al. (2003) as an individual’s or a community’s ability to enjoy a good quality of life in a just, equitable manner.
Despite a strong focus on integration and immigration policies across the Nordic countries, clear differences can be observed in this regard. For example, while Denmark is planning for fewer immigrants going forward and so is placing greater demands on incomers, Sweden and Norway are actively looking to settle newly arrived refugees away from immigrant-dense areas in order to facilitate successful integration.
Education emerges as a central pillar in the quest for social equity and integration in all the Nordic countries. Finland, for instance, prioritises inclusive educational opportunities for all, irrespective of background. Elsewhere, Sweden and Norway similarly emphasise the role of schools in promoting equality and inclusion, with a focus on addressing the needs of diverse student populations.
Although urban planning plays a pivotal role in creating inclusive communities across the Nordic region, widely divergent approaches have emerged between countries. In Sweden, initiatives focus on reducing residential segregation and ensuring good-quality housing and accessible social services for all, while Denmark’s controversial Ghetto Strategy (cf. Alves, 2022) seeks to combat segregation through urban regeneration and the strategic demolition of public housing. In Iceland, the overriding priority is on ensuring accessibility through improved public transport and sustainable land use planning.
Many of the interventions designed to counteract urban segregation have taken the form of area-based regeneration projects targeting particular residential areas, often with state funding. Denmark’s above previously mentioned Ghetto Strategy is directed at areas designated as disadvantaged based on various demographic criteria (e.g. socio-economic composition, criminal histories of residents); several national programmes in Finland have targeted post-war suburban housing estates; and state-led initiatives in Norway have sought to enhance the vitality of areas facing a concentration of welfare challenges.
Although the Danish approach to area-based interventions differs noticeably from the other examples, all five countries are seeking to address interconnected physical environment and housing stock problems while considering the social environments and residential compositions of the areas in question. Thus, the programmes can be viewed as aiming for both place- and people-based results.

7.1.2 Characteristic features, similarities and differences of Nordic policy approaches

How can the policies and strategies examined be characterised in terms of design, implementation, aims and objectives, and what similarities and differences are discernible between countries?
When it comes to implementing effective strategies addressing social inclusion and segregation, all the Nordic countries regard cross-sectoral collaboration between government agencies, local authorities, civil society organisations and residents as key. Even so, each Nordic country has a distinctive policy approach. For example, whereas Sweden and Norway seek to strengthen individuals facing structural obstacles, Denmark imposes benefit reductions on those living in ‘hard ghettos’, alongside targeted crime prevention measures.
Moreover, while Sweden, Norway and Finland have adopted broad, structural approaches to segregation, Denmark’s strategy focuses on immigration from non-Western countries as the primary driver of segregation. Sweden's strategy encompasses various life aspects (e.g. housing, education, labour market) in seeking to address socio-economic inequality over time. Similarly, Norway’s focus is on work and education initiatives, coupled with housing subsidies, while the Finnish approach to combating segregation is also actively holistic.
National policies are subject to political shifts within a given country. For example, while the Finnish government’s 2019 programme had a clear emphasis on preventing segregation, increasing neighbourhood vitality through areas-based interventions, and promoting resident wellbeing and participation opportunities, the more recent 2023 government programme has much less focus on these issues.
A reorientation of national policy has also been seen in Sweden since the 2022 change in government. Although counteracting social exclusion remains a clear policy objective, the focus and prioritisation of the strategies employed appears to have shifted. While previous strategies had an explicit focus on counteracting socio-economic segregation, current policies are more oriented towards addressing social exclusion, with greater emphasis on individual responsibility. Also observable over recent years in both Finland and Sweden is a greater focus on dealing with gang crime as part of policies dealing with urban segregation and social inclusion.
All in all, it is important to acknowledge that the policy landscape in each of the Nordic countries is constantly evolving, and while more recent policies often build on previous ones, priorities can nevertheless shift in different directions over time.

7.2 Indicators for assessing urban segregation and social inclusion

The second of the study’s four main themes, explored in Chapter 4, concerned the role of indicators in supporting interventions towards more socially inclusive cities in the five Nordic countries. In each case, the chapter set out which national-level indicators are being used or are in development, and how the respective national policies treat the role of data, indicators and research-based knowledge. Moreover, honing in on the city level, the chapter looked at how Helsinki, Odense, Oslo, Örebro and Reykjavík utilise data and indicators to support policy and planning interventions.
A key interest of the study was uncovering what the governance of indicators looks like at different territorial levels, including which actors are involved in the collection and assessment of data. Below, the report discusses the general role of indicators in supporting policy and planning interventions in Nordic countries and cities, as well as some of the more specific areas of use, before setting out the benefits and potential risks involved.

7.2.1 The role of indicators in supporting policy and planning interventions

What role do indicators play in the Nordic countries in supporting policy and planning towards more inclusive cities, both at the national level and in different cities?
Across the Nordic region, indicators are used at both the national and local level to reduce segregation and increase social inclusion, with varying levels of success.
In Denmark, the main indicators affecting segregation-related policies and physical interventions are those informing the so-called ‘ghetto lists’, which specify the areas considered vulnerable or at risk of becoming vulnerable based on levels of income, education, employment, criminal convictions and concentration of non-Western immigrants. While these lists, as well as the legislation informing the pre-emptive and transformation measures attached to them, are national, it is local actors – particularly municipalities and housing associations – that make the greatest use of the indicators in setting up area-based initiatives, as exemplified by the case of Vollsmose, in Odense.
Several challenges arise in relation to the use of these indicators, including the risk of further stigmatising areas on the publicly available ghetto lists. The indicators have also been used to help decide where interventions should be carried out, leading to controversial outcomes, including the displacements of households. On the other hand, using indicators as monitoring tools to prevent areas becoming vulnerable could halt drastic physical and social transformation, and a consequent increase in urban segregation.
In Sweden, comprehensive data and analysis are seen as key to effectively addressing segregation. As such, the Segregation Barometer has been developed in order to monitor, understand and combat segregation trends across the country. The tool is also deployed at local levels – for instance, in Örebro, it has been used to assess the effectiveness of municipal initiatives, including spatial plans designed to foster mixed communities and reduce segregation.
Despite the Segregation Barometer’s numerous strengths, including the fact it is an open-access tool that can be used at multiple territorial scales, certain limitations should also be acknowledged – for example, the categorisation of neighbourhoods is not always in line with local perceptions. Overall, though, the lessons learned from this Swedish tool offer valuable insights for other countries facing similar challenges. In fact, the Segregation Barometer has been mentioned as a source of inspiration in Norway and Finland, where initiatives are underway to create national-level segregation indicators.
In Norway, while numerous municipalities have access to demographic, socio-economic and socio-cultural indicators, their use varies depending on the resources available and strategic goals involved. No comprehensive national system for monitoring segregation trends is currently available, although such a system is on the government agenda. Should such a system come to fruition, the wealth of comparative data it would yield could be used to assess efforts at different levels and inform the selection of areas for state–municipal investments. It could also assist municipalities in their day-to-day tasks, such as distributing welfare funds between administrative districts.
It should be noted, however, that a number of area-based initiatives in Norwegian cities already use quantitative and qualitative indicators to gain a holistic understanding of challenges in specific neighbourhoods. In particular, statistical data is used to identify areas that score poorly compared to the city average on several socio-economic indicators.
In Finland, there are currently no common indicators for urban segregation and social inclusion, and no established way of following up on these issues at a national scale. Given this, several municipalities have independently created their own monitoring systems. In Helsinki, for example, various indicators have been used for decades, with segregation monitored since the 1990s. The majority of Finland’s smaller municipalities, however, lack such indicators, due in part to a lack of necessary resources and expertise. At the national level, this has led to a somewhat fragmented situation in which different municipalities employ their own system of indicators (or no system at all).
In recent years, however, there have been more concerted efforts to develop national indicators for monitoring segregation. One relevant example is a current initiative being undertaken as part of the monitoring of the MAL agreements on land use, housing and transport entered into by the state and Finland’s largest urban regions.
Iceland, for most of its history an extremely homogeneous nation, has over the past couple of decades experienced a significant increase in immigration. Consequently, issues of segregation and inclusion have gained political traction, with steps now being taken to develop a comprehensive social indicator system. Although they are not yet fully integrated into formal policies, these indicators are being used to assess people’s status and situation.
At the city level, Reykjavík strategically uses indicators to guide the planning of services and assess needs based on local demographic and economic characteristics. Meanwhile, at the national level, policy attention in Iceland is shifting towards social inequality, reflected in the ongoing development of social wellbeing, quality of life and social participation indicators.

7.2.2 Purpose and areas of use of indicators

To what extent, how and by whom are indicators used to support policies and strategies at the national, city and neighbourhood level?
A common characteristic of the indicator systems examined in Chapter 4 is that they are used to support policy-making and planning aimed at counteracting urban segregation and fostering social inclusion. Here, two main areas of use can be observed: firstly, monitoring the status and development of local areas; and, secondly, supporting implementation of specific policy initiatives, planning interventions or strategic goals.
For instance, Danish indicators linked to the Ghetto Strategy are used both to assess how the situation in vulnerable areas evolves year on year and as a pre-emptive means of ensuring areas at risk do not fall into further decline. The indicators also inform policies designed to physically transform disadvantaged areas where there is a high presence of public housing and vulnerable groups. Meanwhile, Sweden’s Segregation Barometer provides comprehensive, comparable insights on segregation patterns and trends across the whole country, meaning it can be used to support municipal- and neighbourhood-level planning interventions.
Area-based regeneration of disadvantaged neighbourhoods is a widely applied approach in Nordic cities. Such projects often rely on up-to-date data, especially concerning an area’s housing stock and the socio-economic and demographic composition of its population. Here, indicators may be used to identify which areas should be targeted with what types of measures, and for following up on previous or ongoing interventions.
Often, quantitative indicators are complemented by qualitative indicators to gain a more holistic understanding of local challenges. In Helsinki, for instance, various surveys are used to monitor perceptions of security and wellbeing.

7.2.3 Key benefits and potential risks concerning indicators

What benefits and opportunities do indicators offer, and what are the potential risks and challenges?
The most important benefit of the various national- and municipal-level indicators appears to be the contribution they make to better understanding segregation and social inclusion in the five Nordic countries. The indicators highlighted in the study were for the most part created as tools for analysis in support of policy-making and planning. To this end, their main added value is providing a more nuanced understanding of development patterns and trends, while shedding light on place-specific challenges.
Sweden’s Segregation Barometer especially stands out as a well-designed, harmonised system for monitoring segregation patterns at the national, regional, municipal and sub-municipal levels. Finland and Norway, by contrast, currently lack harmonised national segregation indicators, although there are current initiatives to develop something reminiscent of the Swedish tool. Such systems could prove invaluable in enhancing knowledge concerning segregation, especially when it comes to identifying vulnerable areas at risk of further decline.
A number of potential challenges arise regarding the use of data and indicators for policy and planning purposes. From the perspective of monitoring segregation, it is crucial that knowledge is gathered at a granular level in order to detect which challenges are characteristic of local areas. The geographical borders of statistical units also matter, as standard units may not correspond with actual neighbourhoods, obscuring differences that play out locally. More generally, ensuring access to data on multiple scales is important for assessing different efforts and policies directed at the municipal, district or neighbourhood levels.
A key risk when using indicators to support interventions is the potential for misinterpretation or wrongful application – for instance, applying indicators to purposes outside their intended scope. When dealing with a complex issue such as segregation, there is a very real possibility of oversimplified conclusions being arrived at, including a misdiagnosis of cause and effect. As such, a solid understanding of the issues at hand is critical, as is the institutional ability to accurately interpret data when seeking to make well-informed decisions.
Another important issue highlighted by the study concerns the potential unintended consequences of indicators. For instance, publicly available information generated by indicators identifying highly disadvantaged neighbourhoods risks further stigmatising those areas. In this respect, previous research (e.g., Dean & Hastings, 2000; Power, 1997) has demonstrated that it can be difficult for neighbourhoods to rid themselves of public stigma once it has developed. As such, indicators should be designed and deployed in ways that avoid any potential for reinforcing residential segregation.
In terms of policy goals, one question to consider is whether the ultimate aim is to reduce segregation or, for instance, improve the living conditions and wellbeing of those living in more disadvantaged areas. It terms of policy and planning, these are two quite different objectives, each of which may require their own set of indicators. A recognised dilemma in this regard arises when area investments are justified by existing welfare disparities, yet their primary objective is not necessarily to resolve these disparities. Hence, it is vital that the selected indicators align with realistic goals and ambitions, and that the benefits derived from such indicators outweigh their associated costs.
Regarding area-based interventions specifically, while quantitative indicators can be useful for the initial detection of areas with complex challenges, they are unlikely to reveal noticeable changes within the relatively short duration a programme typically operates. Given that social structures and segregation patterns tend to develop slowly, indicators are most useful for monitoring changes over longer periods of time, and so should be treated with caution when determining cause and effect in the context of time-limited projects.

7.3 Participatory planning for socially inclusive cities and communities

Chapter 5 addressed the third of the study’s four main themes, namely the participatory planning approaches used in the five Nordic countries when seeking to create more socially inclusive cites and neighbourhoods. Having first shed light on how participation is emphasised in national policies and programmes, as well as in key legislation guiding spatial planning and the governance of municipalities, the respective sections turned to the use of participatory approaches at the city and neighbourhood level – specifically, in Tampere, Copenhagen, Sandnes, Umeå and Reykjavík.
The following sections summarise the various participatory planning approaches used in the examined Nordic countries and cities, how they are implemented, and the key opportunities and challenges arising.

7.3.1 Nordic participatory planning approaches and processes

What types of participatory planning approaches and processes are used in the Nordic countries and their cities?
In all five Nordic countries, participation as a means of strengthening social inclusion in local communities is strongly emphasised at the national level. This is reflected both in the legislation steering spatial planning and the governance of municipalities, and in various other national policies and programmes.
In terms of legislation, Finland’s Land Use and Building Act emphasises that everyone should be able to participate in planning processes, while the country’s Local Government Act states that municipalities must ensure residents are granted diverse, effective means of participation. Similarly, Denmark’s Planning Act mandates minimum requirements for public participation, reinforcing the country's stated commitment to democratic decision-making in spatial planning. Elsewhere, participation is spotlighted as a core principle of spatial planning in key Icelandic, Norwegian and Swedish national legislation.
More generally, public participation has gained increased prominence across the Nordic region over recent decades, prompting a number of legislative reforms. For instance, Denmark and Sweden have both sought to decentralise spatial planning in order to bring decision-making closer to the citizens affected.
In terms of national strategies and policy programmes, all the Nordic countries place considerable emphasis on participation. In Finland, for instance, there is a strong focus on engaging with local residents when planning neighbourhoods and their services, especially groups regarded as difficult to engage through conventional approaches. For example, in several Nordic national policies, there is a strong emphasis on engaging children and youth. This can be seen, for instance, in the Norwegian National Strategy for Equalising Social Health Conditions, which highlights the importance of participation, especially when it comes to children and young people. Another example, from Denmark, is the ‘Citizen’s Initiative’ tool, which was introduced in 2018 as a new way of direct democracy by empowering citizens to actively engage with parliamentary agendas.
Although national legislative frameworks generally define minimum levels of participation, and, in some cases, national policies play an important role in guiding how policy and planning measures are implemented locally, it is municipalities that bear ultimate responsibility for how participation is realised at the city and neighbourhood level. Moreover, the language used in the legislative frameworks is often vague on the specifics of participation, allowing municipalities considerable freedom when it comes to choosing which tools and methods in targeting different population and stakeholder groups. In several of the city cases, it emerged that the municipality often goes far beyond what is required by the legal frameworks when promoting public engagement.

7.3.2 Implementation of participatory approaches

How are participatory processes organised at the local (city and neighbourhood) level?
To better understand how participatory planning approaches and processes are implemented at the local level, cities of various sizes across the Nordic region were examined.
In the Finnish city of Tampere, social inclusion and participation have been highlighted as key strategic priorities for the past decade, prompting several municipal action plans and policies related to these issues. A variety of public participation approaches have been used to engage residents in both spatial planning and planning of the city’s activities, services and finances. Here, participation is sought at different stages, from the preparation of policies and plans all the way to decision-making and implementation. Specific tools include surveys, dialogue-based approaches, participatory budgeting, and initiatives focused on citizen-led urban development. Alongside this, various citizen councils and interest groups play an important role in ensuring the voices of different population groups are fully taken into consideration.
Likewise, in Reykjavík, increasing citizen participation across various policy sectors has also emerged as a clear political priority. This is evidenced by Reykjavík’s Democracy Policy and its accompanying action plan, which aim to introduce various participatory approaches into the city's governance practices.
In Sweden, the City of Umeå, has launched an extended consultation of the population through citizen dialogue and other public engagement initiatives. The inputs gathered through these processes have provided a better understanding of the local population’s urban development needs, which are being incorporated into the municipality's future urban development strategies. Elsewhere in Sweden, the case of Gottsunda in Uppsala draws attention to the challenges of participatory planning in socially excluded areas. In this example, integrating citizen dialogue into other activities, such as local events, appears to have been an effective way of reaching potentially difficult-to-engage citizens.
In the Norwegian city of Sandnes, the municipality is seeking to engage children and young people – a population group that often goes unheard – through an innovative digital participation method named Barnetråkk. Barnetråkk uses an interactive web map to collect children’s and young people’s perspectives on how they use their local environment. This data is then used to support municipal planning.
Finally, the Danish case draws attention to the Senior Friendly Copenhagen initiative, which has successfully promoted social inclusion by involving seniors – including those with disabilities – in early planning stages.

7.3.3 Opportunities and challenges relating to participation

What opportunities and challenges do the participation methods being used present?
Many would argue that participation is a prerequisite for democracy, enabling a redistribution of power so that citizens can be involved in making decisions both for their own good and in the public interest (cf. Fainstein, 2014). Overall, the participatory processes examined represent different means of reinforcing social inclusion. This is achieved by taking into consideration citizens’ needs and wishes concerning neighbourhood-level development, and includes active efforts to reach marginalised residents or those whose interests might otherwise be overlooked. As highlighted in several of the examples, however, challenges remain, particularly in terms of engaging with more silent, passive or marginalised groups.
The Icelandic case draws attention to the fact the while there is generally a strong public desire to participate, limited understanding and awareness of the processes involved can hinder effective engagement. Given the differences in knowledge about and interest in participating between demographic groups, this necessitates targeted outreach efforts. In Finland, meanwhile, the case of Tampere identified that some citizens remain uncertain about the actual impact of their involvement once decisions are made and plans realised, indicating that new, ongoing ways of engaging different segments of the population are needed.
More generally, the city cases show that digital tools and platforms are becoming increasingly important, and that these types of approaches can potentially draw in a broader audience. Such methods also come with challenges, however – for instance, some citizens may face barriers in the form of limited digital access or literacy.
Another issue that emerges at the municipality level concerns limited resources for implementing participatory activities. While Barnetråkk in Sandnes represents an innovative approach, Norwegian municipalities mostly adopt more traditional methods geared towards informing rather than involving. This is likely due at least in part to the considerable resources innovative approaches often require, as well as a shortfall in competence at the municipality level. In Norway, there appears to be less participation in the early phases of municipal plans, leading to more conflict in the zoning plan phase, which often occurs behind ‘closed doors’. Given this, a lack of sufficient resources can be seen as hindering the implementation of effective participatory processes.
A number of governance- and implementation-related challenges to participatory processes were also identified by the study. In Copenhagen, for instance, concerns have been expressed over how best to translate the inputs gathered from participatory processes into concrete plans and interventions. Doing so can be complex and requires effective coordination, communication and follow-through. More generally, achieving consistency in participatory methods across different projects is a recurring challenge that many municipalities across the Nordic regi0n are grappling with.
All this points to the need for systematic guidance on participation processes. The City of Tampere, for example, has developed participation and inclusion plans aimed at concretising its approach in this regard. Even so, there remains scope for more effective city-level governance structures, as well as improved internal coordination of citizen participation processes. Here, the Tampere case study identified a need for city employees to undergo a cultural shift that involved towards better integrating participation and inclusion into their existing activities and functions.
Despite their differences, all five Nordic countries are ultimately seeking to promote democratic decision-making and inclusive urban development. While addressing challenges such as legal ambiguity, resource constraints and the engagement of marginalised groups requires ongoing efforts at both the national and local levels, the participatory approaches discussed in Chapter 5 demonstrate the important advances made to date in overcoming barriers to engagement.

7.4 Interventions in improving physical and social living environments

Chapter 6 took a deep dive into how physical living environments – particularly in terms of architecture and urban design – affect neighbourhood-level social inclusion and segregation. As with the preceding two chapters, this involved analysis of the relevant national policies and planning frameworks for each of the five Nordic countries, as well as case studies exploring interventions initiated by at the city level. More specifically, the cities spotlighted in relation to physical living environments were Lahti, Aarhus, Bergen, Gothenburg and Reykjavík.
Below, the report summarises how the physical environment of neighbourhoods relates to social inclusion and segregation in the Nordic country’s national policy frameworks. Having done so, it discusses how these types of physical interventions can help foster social inclusion, before touching on the key aspects to be considered when seeking to implement them.

7.4.1 Physical living environments and social inclusion in national policy frameworks

To what extent and how are physical living environments and their relationship to social inclusion and/or segregation emphasised in national policies, programmes and planning guidelines/legislation?
All five Nordic countries have launched national policies in recent years emphasising the connection between built environment planning and social inclusion. One noteworthy example is Sweden’s 2018 Policy for Designed Living Environment, which promotes the creation of safe, inclusive environments as a means of reducing segregation and improving living conditions. The policy underlines the role architecture and design can play in nurturing more sustainable, equitable and less segregated societies. In Finland, the 2022 National Architectural Policy Programme similarly stresses how high-quality built environments can foster inclusion and reduce inequality, as well as the importance of close cooperation with residents and users when planning and developing built environments.
In Norway, the strong national commitment to inclusive, sustainable architecture is driven by the influence of nature, climate change considerations and the vision of an equitable society. Here, the country’s Planning and Building Act serves as a robust legal framework, mandating universal design principles in planning and building measures.
Meanwhile, Iceland’s National Planning Policy explicitly links the physical elements of urban environments with the social fabric they support. Spotlighting climate-conscious planning, inclusively designed public spaces, local governance and community engagement, the policy sets a clear framework for fostering urban environments conducive to social cohesion, trust and wellbeing.
In Denmark, several progressive national policies aimed at promoting social inclusion in urban development have been implemented. For instance, inclusionary zoning laws mandate that a portion of social housing be reserved for marginalised communities, thereby fostering diversity and equal access to housing opportunities. Moreover, the country’s architecture policy shares a number of common features with its Finnish, Norwegian and Swedish equivalents, including an emphasis on the role of architecture in advancing social sustainability and creating diverse, accessible living environments. One distinct feature of the Danish policy, however, is its emphasis on preventing ghettoisation.

7.4.2 Fostering social inclusion through built environment interventions

How can planning interventions improve the quality of the physical living environment and help foster social inclusion, wellbeing, trust and community?
The city case studies draw attention to a variety of municipal strategies, policies and planning interventions that seek to enhance both the physical and social living environments of neighbourhoods. Common to many of these policies is the overarching aim of creating more inclusive built environments, where the planning and design of public spaces, housing and transportation grant diverse population groups equitable access (cf. Fainstein, 2014). This draws on the notion that built environment design can both create welcoming spaces for diverse groups or alternatively impede access to such spaces, particularly for vulnerable social groups (Schindler, 2014).
In the Swedish city of Gothenburg, counteracting socio-spatial disparities constitutes a key objective of several city-wide strategies and programmes. The case study in this instance focused in on the disadvantaged neighbourhood of Bergsjön, where various measures have been implemented aimed at strengthening social inclusion and community, including the planning of a new cultural centre. The case highlights the importance of adapting development initiatives to local needs through the concerted, early involvement of local associations and other key actors. The example also points to the limits of localised action in reducing segregation – while the cultural centre has proven to be a success, it cannot on its own solve the area’s more general problems of accessibility and connectiveness.
The architectural policy programme being pursued in the Finnish city of Lahti – alongside a number of related policies and measures – illustrate a strong local commitment to strengthening social inclusion and counteracting segregation. This is reflected in the city's housing and land use policies, which stress the importance of evening out socio-spatial disparities between neighbourhoods by having a mix of housing types and tenure forms within any given area. The city's unique approach can also be seen in its use of a continuous master plan, updated at the beginning of each new four-year city council term. This apparently well-functioning model allows greater flexibility when it comes to connecting spatial planning with the council’s strategic aims.
Various neighbourhood regeneration projects have been carried out in Lahti’s post-war housing estates, with participatory approaches playing a central role. At the same time, the case of Lahti reveals a number of context-specific challenges standing in the way of policy implementation. For instance, while infill development is a widely applied practice for revitalising neighbourhoods in larger, growing cities, in Lahti – where population growth is more or less stable, and there is low demand for housing – new-build construction is not generally a realistic approach for regenerating the city’s most disadvantaged areas. This demonstrates how local conditions can shape the types of measures implemented in each instance.
The principle of universal design is strongly endorsed in Danish legislative frameworks as a means of ensuring physical living environments are inclusive and assessable for all. Such principles are put into practice in the City of Aarhus’s Policy for Urban Quality and Architecture, which not only places a clear stress on social mixing and combating segregation, but seeks to ensure that urban planning responds dynamically to community priorities. More generally, Aarhus’s urban strategy seeks to cultivate socially inclusive neighbourhoods by prioritising physical accessibility, universal design and diverse housing options.
Nevertheless, Aarhus continues to face a number of challenges, including a lack of affordable housing, This has been exacerbated by the loss of public housing, displacement and gentrification caused by the national Ghetto Strategy. Overall, while Denmark's holistic urban planning strategies provide valuable models for promoting community wellbeing, addressing challenges such as affordable housing requires strengthened collaboration between different levels of governance, as well as with the various other actors involved.
In Norway, the city architect’s role in steering Bergen’s architecture policy demonstrates the importance attached to elevating the quality of the city’s built environments. At the same time, the societal part of the municipal masterplan and the city’s Green Strategy exemplify a holistic approach that encompasses social meeting places, diversity and universal design. There are also various sub-strategies that address such aspects as drawing on cultural heritage to help create inclusive, attractive urban spaces. Various international and national programmes have also had a hand in the interventions carried out in Bergen, for example, promoting community-based housing as a tool for socially inclusive neighbourhoods.
Despite the many positive strides made in Bergen’s municipal-level policies and initiatives, however, challenges persist when it comes to housing. Here, Norway’s strong focus on homeownership and its limited public housing hinders inclusivity, highlighting the need for more diverse housing options.
In Iceland, particularly Reykjavík, attempts to create more inclusive urban communities largely centre around public transportation; compact, mixed-use communities; and local governance and community engagement. The concept of 20-minute neighbourhoods is key in this regard, as it points to an inclusive vision of daily needs being accessible to everyone, irrespective of social or economic status. Through its focus on green spaces, equitable housing policies and sustainable development, the City of Reykjavík is spearheading efforts that can help mitigate urban segregation and champion social inclusion.
On the other hand, the Icelandic approach to urban planning and development is largely lacking in initiatives that explicitly address inclusivity and segregation. Nevertheless, by prioritising sustainability, community engagement and flexible, responsive planning, the various interventions currently underway do address a number of challenges related to urban segregation, albeit indirectly.

7.4.3 Key considerations concerning physical interventions

What aspects should be considered in the local governance of local living environments?
Addressing segregation and social inclusion requires both political will and sufficient resources. In terms of the latter aspect, a lack of resources with which to carry out interventions is an issue many Nordic municipalities are confronted with. This, inevitably, places constraints on the possibilities open to municipal authorities.
A challenge faced by a number of municipalities is that there is not always a clear, comprehensive overview available of relevant actions that might be carried out either city-wide or more locally in neighbourhoods. This indicates a need for improved coordination within municipalities, including better information-sharing between administrative branches. Based on some of the examples explored, there may be a case for having a more clearly delineated home base tasked with overseeing segregation and social inclusion issues, as responsibilities often appear to be dispersed across departments.
It is important to acknowledge not only the strengths of the approaches discussed in Chapter 6, but their limitations. In general terms, the case studies show that physical living environment interventions can have a number of positive effects when it comes to improving local living conditions and neighbourhood vitality, particularly if local residents and actors are engaged in co-planning processes. When it comes to addressing the more complex issue of urban segregation, however, the effects of physical interventions can appear rather limited, requiring accompanying interventions in other policy fields.

7.5 Concluding remarks

This report has drawn attention to a wide range of policy and planning approaches used to counteract urban segregation and promote social inclusion across the Nordic region. In doing so, it has discussed the relevant national policies of all five Nordic countries; the use of indicators in supporting policy and planning interventions; participatory planning approaches; and interventions for improving physical and social living environments in urban areas.
Throughout, a multi-level governance lens has been applied in order to unpack the interactions between the central state and municipalities, as well as demonstrate how public sector organisations and other actors work together to address urban segregation and social inclusion issues. Overall, the findings show that Denmark, Finland, Iceland, Norway and Sweden share a commitment to fostering cohesive communities and reducing disparities, although the approaches pursued vary widely depending on the national or municipal context involved.
As the study has demonstrated, policy interventions in Nordic cities often have a strong territorial focus, especially in the case of area-based regeneration projects in disadvantaged neighbourhoods. While these types of interventions can help improve living conditions and the attractiveness of the local environment, as well as strengthen local engagement, their ability to address the more complex, underlying causes of segregation appears to be somewhat limited. Increased segregation is tied to widening social inequalities caused by – among other factors – global economic and labour market restructuring; changes in welfare and housing regimes; and immigration. Hence, tackling segregation necessitates cross-cutting efforts, encompassing such policy areas as housing, education, employment, social policy and integration, alongside targeted measures designed to improve local living environments.
Thus, is a risk that a purely area-based approach will merely address the symptoms of segregation in a specific area, rather than the more complex root causes that shape the development of neighbourhoods. This may in turn lead to inequalities being exacerbated as the underlying problems are offloaded to other areas, potentially leading to gentrification or exclusion. Overall, while area-based approaches should not be dismissed as ineffective, the limitations of such methods should be borne in mind. In this respect, some of the examples explored in this report indicate a shift towards a more holistic, cross-cutting approach to dealing with segregation in the Nordic region. Several national policies and strategies emphasise the importance of counteracting inequalities at a broader, societal level, and call for focused policy interventions in areas such as employment, education and integration. Moreover, many of the area-based interventions now being pursued appear to place much greater emphasis on simultaneously addressing both physical and social challenges.
It is important to stress that this report is not intended to be a catalogue of best practices. Rather, the objective is to constructively interrogate a range of policy and planning approaches for creating more socially inclusive cities and communities. Although inclusion strategies differ depending on the contextual setting and local conditions, the common aim of all the examples discussed has been to counteract the negative effects of inequality and segregation, while improving the terms on which individuals and different population groups engage with both their local communities and wider society. In seeking to do so, many of the measures highlighted simultaneously focus on both the physical and social aspects of neighbourhood development.
Above all, what emerges from the study is that counteracting segregation and creating more socially inclusive cities is a complex, challenging task. No universal blueprint for ensuring more inclusive cities and neighbourhoods exists, as each approach carries with it advantages and disadvantages. Nevertheless, it seems evident that inclusion cannot be pursued in isolation, with considered planning and continuous efforts necessary for long-term success.
Box 14. Key learnings from the study’s four thematic areas
Policies for counteracting segregation and promoting social inclusion
  • Key learning: A holistic, multi-sectoral approach is essential for effectively tackling urban segregation. While policies across the Nordic countries aim to reduce segregation, their emphasis on factors such as housing, employment, education and integration vary significantly. The most effective strategies treat segregation as a complex, relational phenomenon, rather than just a localised issue.
Indicators for assessing urban segregation and social inclusion
  • Key learning: Indicators are crucial for monitoring segregation and guiding policy and planning interventions, but must be used carefully to avoid stigmatising disadvantaged areas. While indicators provide valuable insights, there is a risk of misinterpretation and oversimplification. As such, quantitative data should be complemented by qualitative insights.
Participatory planning for socially inclusive cities and neighbourhoods
  • Key learning: Effective participatory planning enhances social inclusion but requires targeted outreach. Despite Nordic cities emphasising democratic engagement, challenges remain in reaching marginalised groups and translating public inputs into tangible policy actions. Digital tools and innovative methods can improve participation, but must be inclusive to all demographic and socio-economic groups.
Interventions for improving physical and social living environments
  • Key learning: Although urban design and physical environment characteristics play a crucial role in fostering social inclusion, built environment interventions tend to have only limited impacts on deeper socio-economic inequalities. Thus, while well-planned public spaces, diverse housing options and accessible infrastructure can enhance community cohesion, broader structural issues such as employment, education and economic inequality must be addressed in parallel.